Mobile web application for repairs of the house

With SICI’s cross-platform mobile system and its application for home repairs, you will have constant web communication with your operators and clients, regardless of the phone, tablet, or operating system they are using.

This tool also includes Sici Messenger Service, an innovative messaging system that will save you time on calls and management between your office, street staff, and clients, by integrating all messages into the corresponding file.

• No need for tedious installations or updates.
• Does not consume terminal resources, require special permissions, or use phone memory.
• Constant communication with everyone around you.
• No failures, no excuses.

We’ll call you.

The most complete and versatile residential repair application on the market.

With it, your workers can send a report of the work done along with their corresponding photos before leaving the home.

The electronic signature system digitizes the work report in PDF format, sending a copy to the insured and another to your company in the format required by your clients.

Finally, forget about paper and filing systems.

In your office, the work report will be automatically integrated, notifying the processing manager so they can promptly continue the work and the corresponding report to the company regarding the status of the incident.

But our home repair application goes further. It not only informs but also processes.

Don’t let overload or lack of human resources unnecessarily delay a file.

The operator, from their file, can request an appointment for the next union to SICI Intelligent Planning, offering insured individuals “on-site” the available time slots so they can choose the appointment that suits them best.

• Without generating tasks for its processors.
• Automatic integration of the appointment into the system.
• Directly reporting to the company via its communication protocols.

• Keep the insured informed at all times about the status of their file and pending appointments through the home repair application.
• Allow them to interact with the incident by posting photos to facilitate your work.
• Save yourself from initial inspection visits that only cause delays in repairs.

Once the claim is assigned by the Company, SICI can involve the insured with a simple SMS.

The message includes a “link” that will connect them directly to their file via the insured WebApp and will remain active until the claim is completed.

In this way, the insured will be informed about the progress of their file and will be able to not only send photographs but also communicate in real time through the Sici Messenger service.